Cisco Headend System Release 2.7 Maintenance Manual
Chapter 5 Troubleshooting
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4024836 Rev D
Overview
The procedures in this chapter are specific to troubleshooting SSC DHCTs. Other
issues may arise that are related to either the installed CableCARD module or the
DHCT itself. Refer to the following documents for more information on these other
issues:
Best Practices for Using Multi-Stream CableCARD Modules Operation and
Maintenance Guide (part number 4005658)
Downloading New Client Application Platform Installation Instructions (part number
4003052)
Explorer Digital Home Communications Terminal Staging Guide (part number
734375)
Explorer
®
Digital Home Communications Terminal Troubleshooting Guide (part
number 717867)
M-Card and S-Card Diagnostic Screens on a TV Host: A Reference Guide (part
number 4015203)
Understanding Diagnostic Screens for the Explorer DHCTs Application Guide (part
number 749244)
Most of the procedures and troubleshooting information is in reference to the SARA
software. For information on troubleshooting the Axiom software, see the following
appendices and documents:
CDL Error Codes (on page 157)
CableCARD Module Validation Status Codes (on page 163)
Host - CableCARD Module Interface Errors (on page 167)
Troubleshooting Guide for Axiom Software Stacks (part number 4036280)
Understanding Diagnostic Screens for 8200, 85xx, and 45xx DHCTs in an Axiom
tru2way Environment Application Guide (part number 4011047)