Cisco Headend System Release 2.7 Maintenance Manual
4024836 Rev D
113
Introduction
This chapter provides suggestions for troubleshooting Explorer
DHCTs that fail the staging process. It also contains general
troubleshooting guidelines.
Suggested solutions are also included; however, in some instances, it
Suggested solutions are also included; however, in some instances, it
may be necessary to contact us. Refer to Customer Information (on
page 137) for contact information.
5
Chapter 5
Troubleshooting
In This Chapter
Overview .............................................................................................. 114
Staging Failures ................................................................................... 115
DHCT Errors........................................................................................ 116
Send Instant Hits ................................................................................. 126
PowerKEY/EA Issues ........................................................................ 131