Cisco Headend System Release 2.7 Troubleshooting Guide
Troubleshoot Digital EAS Equipment
4024428 Rev B
65
Troubleshooting the MegaHertz System
Verify that all configuration settings are correct. See Verify the MegaHertz
System (on page 7) and your EAC system documentation for more information.
Analyze the log file located in C:\MCMSA\log.txt.
For more troubleshooting information, refer to the documentation that came with
your EAC system.
Troubleshooting the Trilithic System
Verify that all configuration settings are correct. See Verify the Trilithic System
(on page 9) and your EAC system documentation for more information.
Verify that all events are enabled.
You can test FTP, socket, and digital messages using the Messages–Destinations
menu.
For more troubleshooting information, refer to the documentation that came with
your EAC system.
Troubleshooting the Monroe System with Digital Envoy
Verify that all configuration settings are correct. See Verify the Monroe System
with Digital Envoy (on page 11) and your EAC system documentation for more
information.
Note: The Monroe Electronics EAS uses an encoder/decoder manufactured by
Note: The Monroe Electronics EAS uses an encoder/decoder manufactured by
HollyAnne Corporation.
For more troubleshooting information, refer to the documentation that came with
your EAC system.
Troubleshooting the Frontline System
Verify that all configuration settings are correct. See Verify the Frontline System
(on page 13) and refer to your EAC system documentation for more information.