Cisco Headend System Release 2.7 Troubleshooting Guide
Verify the Monroe System with Digital Envoy
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Verify the Monroe System with Digital Envoy
This section provides procedures for verifying proper configuration and
performance of the EAC if you are using the Monroe Digital Envoy EAC in your
EAS.
Important: For detailed installation procedures, refer to the documentation that
Important: For detailed installation procedures, refer to the documentation that
came with your EAC system.
Note: You can find troubleshooting information on this EAC system in the following
Note: You can find troubleshooting information on this EAC system in the following
topics in this document:
Troubleshooting the Monroe System with Digital Envoy (on page 65)
Troubleshooting Monroe System with Digital Envoy Performance (on page 67)
Digital Envoy EAC Configuration
Use the values in the following table to set the parameters of your Digital Envoy
EAC.
Parameter
Value
Server Port (TCP/IP
Port)
21
FTP Server IP
IP address of the ISDS
FTP Username
easftp
FTP Password
easftp
FTP Port
4098
Com Port Number
Correct value for your
installation
Debug ON/OFF
True
Important: There may be additional parameters you need to set on your EAC to
complete the configuration process. Refer to the EAC documentation for specific
troubleshooting and configuration information.