Cisco Cisco Prime Collaboration Manager 1.2 Installation Guide

Prime CM supports only IPv4 configured endpoints. It does not support IPv6 configured endpoints. Also, Prime CM does 
not support dual stack (IPv4 and IPv6 configured) endpoints.

SNMP read-only access is required for CTS-Manager, CTMS, Cisco TelePresence System, Cisco Unified CM, Cisco TMS, 
Cisco TelePresence Server, Cisco VCS (Control and Expressway), Cisco MCU (appliance and MSE blade), 
Cisco TelePresence EX Series, Cisco Telepresence System Integrator C Series, Cisco TelePresence System Quick Set C Series, 
MSE Supervisor, and network devices.

The SNMP service must be enabled on the Cisco TMS Windows server.

For CTS-Manager and CTMS, SNMP must be enabled and configured through CLI.

For Cisco Unified CM, SNMP is enabled and configured through the Cisco Unified Serviceability tool.

A separate HTTP user account must be created with the Live Desk role and Reporting API role assigned to it for the 
Prime CM application in CTS-Manager. Do not use the admin user login account.

The HTTP user created for Cisco TMS must be a Booking API user generated by the Booking API itself. This user must have 
the Admin privilege in Cisco TMS.

Cisco TelePresence System series

1.7, 1.8

Yes

No

Yes

No

NA

13.0, 13.1, 13.2

Yes

Yes

2

No

No

—

6.0 to 7.0

Yes

Yes

No

No

—

4.1 or 4.2

Yes

Yes

No

No

—

Cisco Telepresence Server 7010

Cisco Telepresence Server MSE 8710

2.1 or 2.2

No

Yes

No

No

—

Cisco Telepresence MX Series

Cisco Telepresence System Profile Series

Cisco Telepresence SX20 Quick Set

4.2 or 5.0

Yes

Yes

3

Yes

No

—

Cisco TelePresence System MXP series

9.1

Yes

Yes

Yes

—

—

Polycom VSX series (8.0. 8.5, 9.0.5)

9.0

Yes

No

No

—

—

Polycom HDX series 

2.5 to 3.0

Yes

No

No

—

—

Cisco Cius

9.2

No

No

4

No

—

—

Cisco TelePresence Supervisor MSE 8050

2.1

Yes

Yes

No

No

—

Cisco IP Video Phone E20

4.0 or 4.1

Yes

Yes

Yes

—

—

Cisco Jabber Video for Telepresence (Movi)

4.2

No

No

No

—

—

Cisco Telepresence Conductor

1.1

Yes

Yes

No

No

—

Cisco IP phones (89xx, 99xx)

9.2

No

No

No

—

—

—

Yes

No

Yes

No

Yes

1. Requires the Reporting API license and the Reporting API role for the CPCM user.
2. Requires Booking API license and the CPCM user generated by the Booking API.
3. Requires Admin privilege.
4. No credentials are required for HTTP access.