Cisco Cisco Unified Service Monitor 8.0 Information Guide

 lists the required software, hardware, and configuration for MGCP voice gateways that 

Service Monitor supports.

Software Cisco

 

IOS 12.4(4)T or later.

—

Hardware

TIC5510 DSP hardware—TIC5510 DSP 
supports the DSP/KF voice quality metric 
that Service Monitor needs. 

To confirm that a voice gateway has 
TIC5510 DSP, look for 5510 in the output of 
this command:

 

For more information, see Cisco IOS Voice 
Command Reference at this URL: 

The platforms on which TICDSP5510 is 
supported are:

Cisco 2800 series and Cisco 3800 
series integrated services routers with 
PVDM2 modules 

Cisco VG224 voice gateway 

Cisco IAD2430 series integrated 
access devices 

Cisco 2600XM, Cisco 2691, Cisco 
3700 series access routers, Cisco 
2811, Cisco 2821, Cisco 2851, and 
Cisco 3800 series integrated services 
routers with the following network 
modules: 

NM-HDV2

NM-HDV2-1T1/E1

NM-HD-1V

NM-HD-2V

NM-HD-2VE 

Cisco 2821, Cisco 2851, Cisco 3825, 
and Cisco 3845 with the 
EVM-HD-8FXS/DID module

For updates on voice gateways that support 
TICDSP5510 and updates on DSP 
technology, see Cisco.com. 

For more information, see DSP Voice 
Quality Metrics Guide at this URL: 

To enable voice quality statistics on the 
voice gateway, use this command:

A warning message might be 
displayed advising g that “enable 
voice stats might impact 
performance”.

For more information, see Cisco IOS Voice 
Command Reference at this URL: