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Cisco Cisco Customer Response Solution Downloads Design Guide

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6-6
Cisco Unified Contact Center Express Solution Reference Network Design, Release 4.1
Chapter 6      Bandwidth, Security, and QoS Considerations
  Estimating Bandwidth Consumption
Bandwidth Requirements for VoIP Monitor Service
Although the bandwidth requirements are the same between the VoIP Monitor service and the Desktop 
Monitor service, the VoIP Monitor service can handle more simultaneous sessions (since it runs on the 
server). 
 expand upon the 
 by increasing the number of 
simultaneous sessions. 
4
0.8
7.8
50.5
NS
NS
NS
NS
NS
5
1.0
9.6
61.7
NS
NS
NS
NS
NS
6
1.1
11.3
72.9
NS
NS
NS
NS
NS
7
1.3
13.1
84.2
NS
NS
NS
NS
NS
8
1.5
14.8
95.4
NS
NS
NS
NS
NS
9
1.7
16.6
NS
NS
NS
NS
NS
NS
10
1.8
18.3
NS
NS
NS
NS
NS
NS
1.
The bandwidth of the connection is not large enough to support the number of simultaneous monitoring sessions.
Table 6-3
Available Upload Bandwidth Percentage for Simultaneous Monitoring Sessions with G.729 CODEC 
Number of Simultaneous 
Monitoring Sessions
Percentage of Available Bandwidth Required (No Silence Suppression)
100 Mbps
10 Mbps
1.544 Mbps
640 kbps
256 kbps
128 kbps
64 kbps
56 kbps
Call only
0.0
0.3
2.0
4.9
12.2
24.4
48.8
55.7
1
0.1
0.9
6.0
14.6
36.6
73.1
Not supported (NS)
1
2
0.2
1.6
10.0
24.4
60.9
NS
NS
NS
3
0.2
2.2
14.1
34.1
85.3
NS
NS
NS
4
0.3
2.8
18.1
43.9
NS
NS
NS
NS
5
0.3
3.4
22.1
53.6
NS
NS
NS
NS
6
0.4
4.1
26.1
63.4
NS
NS
NS
NS
7
0.5
4.7
30.1
73.1
NS
NS
NS
NS
8
0.5
5.3
34.1
82.9
NS
NS
NS
NS
9
0.6
5.9
38.1
92.6
NS
NS
NS
NS
10
0.7
6.6
42.2
NS
NS
NS
NS
NS
1.
The bandwidth of the connection is not large enough to support the number of simultaneous monitoring sessions.
Table 6-2
Available Upload Bandwidth Percentage for Simultaneous Monitoring Sessions with G.711 CODEC
Number of Simultaneous 
Monitoring Sessions
Percentage of Available Bandwidth Required (No Silence Suppression)
100 Mbps
10 Mbps
1.544 Mbps
640 kbps
256 kbps
128 kbps
64 kbps
56 kbps