Cisco Cisco Smart CallConnector Server and Advanced Client Release Notes
Cisco Smart CallConnector Server®, 2.1.010 Version
Release Notes for Cisco Smart CallConnector Server®, 2.1.010 Version
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Publishing Software Updates
This option allows an administrator make an newer version of the Advanced Client available
for update. The Advanced Client software verified that the posted version is higher and copies
and runs the installation program on the local PC.
Advanced Client Checks for new version at login
Publishing of Update is controlled by the Administrator
Administrator can download and copy desired new version to shared drive and publish
that for update.
Clients copy the installation program to their local PC, run the install and exit the
Advanced Client
Client login needs to have local admin rights for the Automatic Software Update
To Publish a Newer Version
Step 1. Click on Guides, License and Maintenance Tab and click on the Maintenance
Folder
Step 2. Click on Publish Software Updates item in the folder
Step 3. Copy new Adv-CL Install file to shared drive
Step 4. Click on Browse button to select Install File
Step 5. Config-Mgr will read version and file location. Click on Save
Step 6. New Version is available to clients
Step 7. To Stop Publishing, click on Reset
Step 3. Copy new Adv-CL Install file to shared drive
Step 4. Click on Browse button to select Install File
Step 5. Config-Mgr will read version and file location. Click on Save
Step 6. New Version is available to clients
Step 7. To Stop Publishing, click on Reset
CallConnector Presence Server and Directories
The Presence Server is a multi-functional component of the CallConnector Server. It is a
service application that send out presence and telephone status messages to the users in
real-time.
Services Provided by Presence Server
The Presence Server provides the following services to the CallConnector client applications:
•
Presence Server maintains the presence status of the users and propagates the
state changes to all the subscribing clients.
•
Presence Server manages access control to the presence information including
enforcing policies related to which users/groups can receive this information.
•
Presence Server includes a Radius Server that receives call state events from the
router and translates that to telephone status messages to the clients
•
Presence Server connects to Cisco Unity Express using SIP to receive the voice
message waiting information and propagates that out to the users.
•
Presence Server writes the call details to the log database from which users can
view their missed, incoming and outgoing calls and the call detail reports can be
generated.
•
Presence Server receives the keep-alive messages from the clients and makes
the users ‘unavailable’ if the keep-alive has timed out.