Cisco Cisco Smart CallConnector Server and Advanced Client Release Notes
Cisco Smart CallConnector Server®, 2.1.010 Version
Release Notes for Cisco Smart CallConnector Server®, 2.1.010 Version
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The Smart CallConnector Server requires the following minimum hardware configuration:
Parameter
Description
Disk Space
●
Smaller Sites (up to 25 users) 2 GB free hard drive
●
Sites with 25 to 75 users 4 GB free hard drive
●
Sites with greater than 75 users 8GB free hard drive
Hardware (Processor)
●
Smaller Sites (up to 25 users) Multi-core (2.66 GHz or
faster)
●
Sites with 25 to 75 users 2.66 GHz or faster Quad-Core
●
Larger sites with greater than 75 users: Dedicated quad-
core 3-GHz or faster processor
Memory
●
Smaller Sites (up to 25 users) 4 GB system memory
●
Sites with 25 to 75 users 8 GB system memory
Please see Smart CallConnector Server datasheet for the latest information.
Smart CallConnector Server License and Deployment Options
The following licenses are required for
•
Single UC500 with less than 8 advanced clients:
The SCC Server is installed on the Server Machine and up to eight advanced clients
installed on the user’s PCs (One SW-SCC-SERVER)
•
Single UC500 with more than 8 clients:
The SCC Server is installed on the Server Machine; Additional User Licenses are
added from the Server License Management page; Advanced clients installed on each
of the user’s PCs (One SW-SCC-SERVER + (# of Users -8)/8 L-SW-SCC-
8ADVANCED)
•
Single UC500 with both Advanced Clients and Operators:
The SCC Server is installed on the Server Machine; User Licenses are added from the
License Management page and the advanced clients installed on each of the user’s
PCs; Operator clients installed on Operator’s PC (One SW-SCC-SERVER + (# of
Users -8)/8 L-SW-SCC-8ADVANCED + L-SW-SCC-OPERATOR* number of operator
positions)
•
Multiple UC500:
As above, with additional routers added to the Server configuration.
The following table displays the software and support licenses required for Smart
CallConnector Server and Operators. You will need Cisco SB Support service SKUs for UC500.
Table below indicates the Smart CallConnector Server SKUs for the different UC500 product
configurations,
Required Product
Software SKU
Quantity SMARTNet Support
Quantity
Smart CallConnector Server L-SW-SCC-SERVER
1
CON-SBS-SVC4
1
One CallConnector
Operator
L-SW-SCC-OPERATOR 1
CON-SBS-SVC3
1
Two CallConnector Operator L-SW-SCC-OPERATOR 2
CON-SBS-SVC3
2