Cisco Cisco Smart CallConnector Server and Advanced Client Release Notes
Cisco Smart CallConnector Server®, 2.1.010 Version
Release Notes for Cisco Smart CallConnector Server®, 2.1.010 Version
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The following table displays the SKU quantities and support licenses required for different numbers
of Advanced Client users. You will need Small Business Support Service SKUs for
UC500. Table below indicates the Smart CallConnector Server SKUs for the different UC500
product configurations,
Number of Users
Software SKU
Quantity Pro-Service SKU for
UC500
Quantity
Up to 8 Users
Not Required
0
Not Required
0
9-16 Users
L-SW-SCC-8ADVANCED
1
CON-SBS-SVC3
1
17-24 Users
L-SW-SCC-8ADVANCED
2
CON-SBS-SVC3
2
25-32 Users
L-SW-SCC-8ADVANCED
3
CON-SBS-SVC3
3
33-40 Users
L-SW-SCC-8ADVANCED
4
CON-SBS-SVC3
4
41-48 Users
L-SW-SCC-8ADVANCED
5
CON-SBS-SVC3
5
49-56 Users
L-SW-SCC-8ADVANCED
6
CON-SBS-SVC3
6
57-64 Users
L-SW-SCC-8ADVANCED
7
CON-SBS-SVC3
7
65-72 Users
L-SW-SCC-8ADVANCED
8
CON-SBS-SVC3
8
73-80 Users
L-SW-SCC-8ADVANCED
9
CON-SBS-SVC3
9
81-88 Users
L-SW-SCC-8ADVANCED
10
CON-SBS-SVC3
10
89-96 Users
L-SW-SCC-8ADVANCED
11
CON-SBS-SVC3
11
97-104 Users
L-SW-SCC-8ADVANCED
12
CON-SBS-SVC3
12
Please see Cisco Smart CallConnector Server datasheet for the latest information.
Multi-Site Deployments
The CallConnector Server can be configured to support multiple sites or branch offices. This
allows CallConnector clients to be deployed across the branch offices. Configuration rules
include:
One Smart CallConnector Server can support Multiple UC500 (Max 5 UC500s)
CallConnector User can be configured to access a phone on any router (Overall User
Max 250)
Presence (Availability, Location and Telephone) status is displayed across all the
locations
Requires provisioning of each router and corresponding Smart CallConnector Server
configuration
Note: Please see Open Caveats related to telephone status on multiple router configurations.