Cisco Cisco Computer Telephony Integration OS 8.5 Reference Guide

Peripheral Monitor service is similar to All Events service, and uses many of the same messages. Unlike 
All Events service, however, the CTI client that has been granted Peripheral Monitor service must 
specify for which devices and/or calls it wishes to receive events. The CTI client does this by establishing 
a separate monitor for each device (Trunk, Trunk Group, or Agent Device) or call. The CTI client can 

DialedNumber 
(optional)

The number dialed.

STRING

40

CallerEnteredDigits 
(optional)

The digits entered by the caller in 
response to VRU prompting.

STRING

40

RouterCallKeyDay

Together with the RouterCallKey 
CallID field forms the unique 
64-bit key for locating this call’s 
records in the Unified ICM.

UINT

4

RouterCallKeyCallID The call key created by Unified 

ICM. Unified ICM resets this 
counter at midnight.

UINT

4

RouterCallKey 
SequenceNumber

Together with RouterCallKeyDay 
and RouterCallKeyCallID fields 
forms the TaskID

UINT

4

CallVariable1 
(optional)

Call-related variable data. 

STRING

41

…

…

…

…

CallVariable10 
(optional)

Call-related variable data.

STRING

41

NamedVariable 
(optional)

Call-related variable data that has 
a variable name defined in the 
Unified ICM. There may be an 
arbitrary number of Named 
Variable and NamedArray fields 
in the message, subject to a 
combined total limit of 2000 
bytes. See 

 for the format 

of this field.

NAMED 
VAR

251

NamedArray 
(optional)

Call-related variable data that has 
an array variable name defined in 
the Unified ICM. There may be an 
arbitrary number of Named 
Variable and NamedArray fields 
in the message, subject to a 
combined total limit of 2000 
bytes. See 

 for the format 

of this field.

NAMED 
ARRAY

252

Maximum message size (including header):

3245