Cisco Cisco IPCC Web Option Technical References
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Unified ICM Configuration
Figure 2 shows the configuration screen of the ACD-aware devices.
Figure 2: Configuration of ACD Aware Device Screen
3.4.2. Configuration of OAI Monitored Non-ACD-aware Devices
Some devices, such as non-ACD-configured VRU ports, are not known to
the ACD and are not reported with the Infolink protocol. For these ports,
one or more additional entries must be made in the Peripheral Monitor Table
enabling the NEC PG to start monitoring these devices. A format description
and example of one of these entries is shown in Table 7.
the ACD and are not reported with the Infolink protocol. For these ports,
one or more additional entries must be made in the Peripheral Monitor Table
enabling the NEC PG to start monitoring these devices. A format description
and example of one of these entries is shown in Table 7.
Table 7: Non ACD-aware Device Format
Extension
Param String
Peripheral Monitor
Type
Type
0 (or any other value)
/o <start of range>-
<end of range>
<end of range>
RCG