Cisco Cisco Prime Central for HCS Assurance 9.2.1 Data Sheet
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Enhancements and
New Features
New Features
Description
Benefits
Common User Management and Administration
Single sign-on access to
fully integrated domain
managers
fully integrated domain
managers
● Seamless access to the domain managers upon user
authentication through the portal
● No requirement for further authorization to access the
different domain managers
● Integration with external authentication servers,
supporting Lightweight Directory Access Protocol
(LDAP), TACACS+, and RADIUS plug-ins
(LDAP), TACACS+, and RADIUS plug-ins
● Provides robust and simplified security through a
central point of access for authentication and
authorization control
authorization control
● Accelerates service assurance tasks
Common user
management services
with RBAC
management services
with RBAC
● Ability to assign user and group rights as well as
associate roles/access rights to different components
of the suite from a central location
of the suite from a central location
● Helps enable efficient rollout of role-based
assignments
Event/Alarm Management
Common event/alarm
management,
normalization, and
enrichment
management,
normalization, and
enrichment
● Rules and policies process incoming events from the
underlying domain managers and normalize them to
a common format for forwarding northbound. The
normalized event is enriched with customer
information
a common format for forwarding northbound. The
normalized event is enriched with customer
information
● Newly updated single dashboard view and
management of full alarm/event lifecycle without
requiring the network administrator to access the
specific domain manager
requiring the network administrator to access the
specific domain manager
● Ability to navigate to the source domain manager for
advanced troubleshooting
● Helps network operators anticipate problems before
the customer calls by promoting quick identification
and diagnosis of the problem
and diagnosis of the problem
● Drastically reduces troubleshooting time and MTTR
Monitoring HCS auxiliary
applications including
third-party products
applications including
third-party products
● Monitors the VMs, OSs, and processes of auxiliary
applications (for example, an LDAP server or other
servers used for security) as well as the network
management applications
servers used for security) as well as the network
management applications
● This self-monitoring capability lets the operator know
the state of the system at all times
OSS Integration
Standards-based NBI
● The NBI saves the service provider from having to
integrate to five separate domain managers
● The NBI provides a mediation layer that shields the
OSS/BSS from changes to any underlying domain
manager or collaboration service
manager or collaboration service
● Cisco Prime Central for HCS Assurance provides two
different types of northbound interfaces - normalized
Simple Network Management Protocol (SNMP) trap
forwarding as well as web services APIs
Simple Network Management Protocol (SNMP) trap
forwarding as well as web services APIs
● Extensibility promotes reduced overhead and time
required for integration with BSSs/OSSs and other
third-party products (for example, sending traps to
ticketing systems)
third-party products (for example, sending traps to
ticketing systems)
Examples:
● If Cisco Prime Unified Operations Manager (UOM)
changes its SNMP trap format, the service provider
would have to invest and make the appropriate
changes in its OSS. With Cisco Prime Central for
HCS Assurance, the service provider OSS is shielded
from these changes and no additional integration
work is needed
would have to invest and make the appropriate
changes in its OSS. With Cisco Prime Central for
HCS Assurance, the service provider OSS is shielded
from these changes and no additional integration
work is needed
● When Cisco HCS adds a new collaboration service
and introduces a new associated domain manager,
integration between the service provider OSS and the
domain manager would be required. With Cisco
Prime Central for HCS Assurance, there is no new
integration involved. The solution automatically
recognizes any new events from the new
collaboration service and sends normalized events
northbound
integration between the service provider OSS and the
domain manager would be required. With Cisco
Prime Central for HCS Assurance, there is no new
integration involved. The solution automatically
recognizes any new events from the new
collaboration service and sends normalized events
northbound
SNMP trap forwarding to
multiple destinations
multiple destinations
● Traps can be forwarded to multiple
destinations/systems simultaneously
● Different systems (for example, a ticketing system,
a reporting system) that are operated by different
teams can receive the same fault information
teams can receive the same fault information
Services Dashboard
NOC operator and
network administrator
common dashboard
network administrator
common dashboard
● Provides detailed information on the faulty situation
across all network layers of the transport network for
real-time fault management across all domains
real-time fault management across all domains
● Easy-to-visualize format promotes ease of use and
the ability to isolate faults quickly
● Provides predefined views for operator to quickly
group, identify, and isolate faults
Cross-domain root-
cause analysis
cause analysis
● Provides root-cause analysis across both UC and DC
domains. A rich data model, the SDR, is the basis for
implementing root-cause analysis. Events from the
underlying UC and DC domains are correlated based
on the data model, which links the service fulfillment
system with the service assurance system
implementing root-cause analysis. Events from the
underlying UC and DC domains are correlated based
on the data model, which links the service fulfillment
system with the service assurance system
● Helps enable operators to identify barriers and the
causes of problems so that permanent solutions can
be found
be found
● Helps operators develop a logical approach to
problem solving for more rapid fault correction