Cisco Cisco Prime Central for HCS Assurance 9.2.1 Data Sheet

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Enhancements and 
New Features 
Description 
Benefits 
Service impact analysis 
●  The customer service dashboard visualizes service-
level impact. Events from underlying domains are 
translated to service impacts by the customer 
●  Cisco Prime Central for HCS Assurance rates the 
service impact by severity in a way that is easy for 
the operator to quickly determine what action to take 
●  With a wide variety of services, it becomes essential 
to ensure that any outage is quickly reported to NOC 
experts so that MTTR can be reduced 
About Cisco Prime 
The Cisco Prime portfolio of enterprise and service provider management offerings empowers IT organizations to 
more effectively manage their networks and the services they deliver. Built on a service-centered foundation, the 
Cisco Prime portfolio of products supports integrated lifecycle management through an intuitive workflow-oriented 
user experience. The portfolio of Cisco Prime solutions for service providers provides A-to-Z management for IP 
next-generation networks, mobility, video, and managed services. 
For More Information 
For more information about Prime Central for HCS Assurance, visit 
contact 
your local Cisco account representative, or send an email t
. 
For more information about Cisco Hosted Collaboration Solution, visit 
. 
 
 
 
 
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C78-701989-02  10/12