Cisco Cisco Prime Central for HCS Assurance 9.2.1 Data Sheet
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Enhancements and
New Features
New Features
Description
Benefits
Service impact analysis
● The customer service dashboard visualizes service-
level impact. Events from underlying domains are
translated to service impacts by the customer
translated to service impacts by the customer
● Cisco Prime Central for HCS Assurance rates the
service impact by severity in a way that is easy for
the operator to quickly determine what action to take
the operator to quickly determine what action to take
● With a wide variety of services, it becomes essential
to ensure that any outage is quickly reported to NOC
experts so that MTTR can be reduced
experts so that MTTR can be reduced
About Cisco Prime
The Cisco Prime portfolio of enterprise and service provider management offerings empowers IT organizations to
more effectively manage their networks and the services they deliver. Built on a service-centered foundation, the
Cisco Prime portfolio of products supports integrated lifecycle management through an intuitive workflow-oriented
user experience. The portfolio of Cisco Prime solutions for service providers provides A-to-Z management for IP
next-generation networks, mobility, video, and managed services.
For More Information
For more information about Prime Central for HCS Assurance, visit
, contact
your local Cisco account representative, or send an email to
For more information about Cisco Hosted Collaboration Solution, visit
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