Cisco Cisco Administrative Workstation Installation Guide

IN-5

Cisco ICM Enterprise Edition Pre-installation Planning Guide Release 6.0(0)

Index

NIC

2-3

NIC fault tolerance

3-5

NT networking

11-30

Open

database connectivity (ODBC) tools

2-4

IVR Interface

7-1

Open Peripheral Controller (OPC)

5-2

Outbound Option

9-2

Packet Scheduler

11-14

PC paging requirements

10-4

PC processor utilization

10-4

Performance Monitor, Windows

11-19

Peripheral Gateway

2-12

fault tolerance

5-2

Peripheral Gateway (PG)

2-4, 2-6, 4-1

configurations

5-1

duplexed

11-41

network configuration

11-43

process examples

5-5

relationship to peripherals

4-2

standard configuration

5-7

with Central Controller

11-38

Peripheral Interface Manager (PIM)

5-2, 5-5

2-12

Planning process

overview of

1-1

Post-Routing

2-4, 2-11, 11-47

and VRUs

7-3

Pre-Routing

2-3, 2-9

configurations

2-10

Private

network configuration

2-4

Private network

11-3

call centers

11-42

IP router

11-26

Product options

2-1

Provisioning

IXC access

3-1

Quality of Service (QoS)

11-12

Redundancy

for IXC links

3-5

Restarting nodes

11-11

Route diversity

3-6

example

3-7

LEC requirements

3-7

Routing