Cisco Cisco IP Contact Center Release 4.6.1 Technical References
Index
Table 18: EMS Tracing Details
Define Name
Hex
Binary
Description
TR_PROC_1
0x00000001
0000 0000 0000 0000
0000 0000 0000 0001
0000 0000 0000 0001
Critical Errors
TR_PROC_2
0x00000002
0000 0000 0000 0000
0000 0000 0000 0010
0000 0000 0000 0010
Non-Critical
Errors
Errors
TR_PROC_3
0x00000004
0000 0000 0000 0000
0000 0000 0000 0100
0000 0000 0000 0100
Warnings
TR_PROC_4
0x00000008
0000 0000 0000 0000
0000 0000 0000 1000
0000 0000 0000 1000
ASAI and ISAGI
Events
Events
TR_PROC_5
0x00000010
0000 0000 0000 0000
0000 0000 0001 0000
0000 0000 0001 0000
Call Control and
Requests
Requests
TR_PROC_6
0x00000020
0000 0000 0000 0000
0000 0000 0010 0000
0000 0000 0010 0000
Beginning and
End of Functions
End of Functions
TR_PROC_7
0x00000040
0000 0000 0000 0000
0000 0000 0100 0000
0000 0000 0100 0000
Miscellaneous
TR_PROC_8
0x00000080
0000 0000 0000 0000
0000 0000 1000 0000
0000 0000 1000 0000
Heartbeats and
secondary
threads.
secondary
threads.
A.3. Enabling trace levels in the Gateway
To enable or disable certain trace levels in the Gateway, the trace mask in
the registry must be changed. The example settings shown in Table 19
should help you understand how this value is set. Use the Unified ICM
Support Tools to monitor or to set trace levels.
the registry must be changed. The example settings shown in Table 19
should help you understand how this value is set. Use the Unified ICM
Support Tools to monitor or to set trace levels.
Table 19: Trace Level Enabled in the Gateway
Description
0xFFFFFF01
Only level 1 trace
statements.
statements.
0xFFFFFFF0
Levels 5–8.
0xFFFFFF0F
Levels 1–4.
0xFFFFFFDF
All levels except level
6.
6.
0xFFFFFF20
Only level 6.