Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide
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Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
Chapter 5 ICM 4.6.2 to ICM 5.0 Common Ground Upgrade Migration
Common Ground Upgrade Migration Activities
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Upgrade MS SQL Server (optional - refer to
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How to ...
Disable configuration changes
Disabling configuration updates is accomplished by setting a registry variable for
each side of the CallRouter to disallow any updates (updates are prevented and an
error message is returned). A simple utility or batch file can be created to make
this easy.
each side of the CallRouter to disallow any updates (updates are prevented and an
error message is returned). A simple utility or batch file can be created to make
this easy.