Cisco Cisco IPCC Web Option Installation Guide

Overview of Installation and Configuration Tasks

Setting up Unified SCCE involves a significant number of installation and configuration tasks.
This section includes task checklists designed to help you track your progress as you install and
configure Unified SCCE.

This chapter contains the following topics:

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Hardware Installation Checklist

Hardware and OS requirements for these servers are available
from the Hardware and System Software Specification (Bill of

Install the Media Convergence
Server(s) for Unified CM and

Unified IP IVR or Unified
CVP, and Unified SCCE.

Network architecture requirements are described in the Staging
Guide for Cisco Unified ICM/Contact Center Enterprise &
Hosted , and in the Cisco Unified Contact Center Enterprise
Solution Reference Network Design Guide.

Install the IP phones after installing Cisco Unified CM. If you
are configuring the phones through auto-registration, also enable

Install IP phones. Configure
each IP phone with an IP
address.

auto-registration on Cisco Unified CM before installing the
phones.

Installation and Configuration Guide Cisco Unified System Contact Center Enterprise 7.5(1)