HP omnibook xe3 Service Manual
HP OmniBook XE3
Troubleshooting and Diagnostics
3-13
Symptom
Call Center:
Suggestions
Suggestions
Repair Center:
Likely Causes
Likely Causes
Repair Center:
Comments
Comments
Printing
Serial or parallel
printer doesn’t print
printer doesn’t print
Make sure printer is on.
Make sure printer cable is
securely attached at both
ends.
Make sure cable or cable
adapter is appropriate for
printer type.
Use Print Troubleshooter in
Windows Help.
Make sure printer cable is
securely attached at both
ends.
Make sure cable or cable
adapter is appropriate for
printer type.
Use Print Troubleshooter in
Windows Help.
Cable.
Motherboard.
Motherboard.
Left edge of printed
output is missing.
output is missing.
Try using 300-dpi print driver.
LAN/Network
General problems.
Check connections.
Try connecting cable to a
different computer.
Check settings in BIOS
Setup.
Check settings in Control
Panel.
Make sure LAN cable is
Category 3, 4, or 5 for
10Base-T operation, or
Category 5 for 100Base-TX
operation. Maximum cable
length is 100 m (330 ft).
Run DiagTools LAN test.
Try connecting cable to a
different computer.
Check settings in BIOS
Setup.
Check settings in Control
Panel.
Make sure LAN cable is
Category 3, 4, or 5 for
10Base-T operation, or
Category 5 for 100Base-TX
operation. Maximum cable
length is 100 m (330 ft).
Run DiagTools LAN test.
Mini-PCI card.
Motherboard.
Motherboard.
Infrared
General problems.
Infrared is disabled and no
drivers installed as shipped.
(Drivers are included.)
Check settings in BIOS
Setup.
Remove any PC Cards from
notebook (possible IRQ
conflict).
For fast-IrDA, check for DMA
conflict with ECP parallel
port.
drivers installed as shipped.
(Drivers are included.)
Check settings in BIOS
Setup.
Remove any PC Cards from
notebook (possible IRQ
conflict).
For fast-IrDA, check for DMA
conflict with ECP parallel
port.
Motherboard.