Canon imageclass d1170 multifunction printer 3478b018aa User Manual

Troubleshooting 

Error Codes (D1180/D1170/D1150)

For details on reports, see “Summary of Reports and Lists,” in the e-Manual.

See the table below for individual error codes.

A document may be jammed.

Remove the jammed document. (See “Clearing 
Jams,” on p. 12-2.)

An attempt was made to send a document of 
24 7/8" (630 mm) or longer from the ADF.

–

Divide the document into smaller parts and 
send from the platen glass.

–

A document takes a long time to send 
because it contains too much data.

–

Reduce the scanning resolution before 
sending.

–

A document takes a long time to receive.

–

Contact the other party and ask them to 
reduce their scanning resolution or divide the 
document into smaller parts for sending.

–

The other fax machine did not respond within 
35 seconds.

–

Send the document again. Contact the other 
party and have them check their fax machine. 
If you are making an overseas call, add a 
pause to the number.

–

The other party may not be using a G3 fax 
machine.

–

Check with the other party and send the 
document to a G3 fax machine. If the other 
party does not have a G3 fax machine, try 
sending your document using a transmission 
mode the other party’s fax machine supports.

–