Canon pixma mp180 User Manual

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102
Chapter 10
Troubleshooting
„
Parts Of Image Missing Or Surrounded By Extra White Areas
„
Trouble scanning with Multi-Scan or Multi-Crop function
„
Slow Scanning Speed
Cause
Action
Scan area was specified 
larger than the original.
Specify the scan area appropriately.
If you click the Auto crop button of the ScanGear, the scan area is adjusted 
automatically to match the size of the original. When scanning an original 
surrounded by white borders such as a photo print, of if you otherwise want to 
specify a custom scan area, specify the scan area manually. Refer to the Scanning 
Guide
 for details on manual scan area specification.
Cause
Action
The original is positioned 
outside the supported area.
Check the position of the original on the Platen Glass. Observe the following when 
using the Multi-Scan or Multi-crop function.
z
Up to 10 originals can be set at once.
z
There should be a gap of at least 0.4" / 10 mm between the edge of the Platen 
Glass and originals.
z
Leave at least 0.4" / 10 mm between the originals.
z
If an original is slightly crooked on the Platen Glass within 10 degrees of true-
the image will be automatically straightened.
z
Originals that are irregularly shaped, close-cropped photos or smaller than 1.2" 
/ 30 mm cannot be detected correctly.
Error arising from 
application software 
specifications.
Some application softwares do not support multiple image scanning. Scan each 
item individually without using the Multi-Scan or Multi-Crop function.
Cause
Action
Resolution is set higher 
than necessary.
To view the image on a monitor, set the Output resolution to 75 dpi. To print, set 
the Output resolution to a value such as 300 dpi.
The descreen function is on. Turn the [Descreen] function off. (See the Scanning Guide)
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