Panasonic kx-tg5471s User Manual

Page of 96
Useful Info
rmation
Answering
 System
Preparatio
n
79
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
T
e
lephone System
Answering System
Problem
Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.
• The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 24).
• Memory is full. Erase unnecessary messages 
“ 
 ” flashes and the 
ANSWER ON indicator flashes 
rapidly. No new messages are 
recorded.
• Memory is full. Erase unnecessary messages 
You cannot access a mailbox 
from the base unit or the 
handset.
• If another user is listening to messages or the 
Answering System is handling a call, you 
cannot access the mailbox. Try again later.
You cannot access a mailbox 
from a touch tone phone.
• Make sure you entered the correct remote 
• If “Enter Mailbox password” is heard, Mailbox 2 
or 3 has a password which must be entered 
(p. 57).
• The Answering System may not respond if 
the tones are too short to activate the unit. 
Press each button firmly.
• The Answering System is off. Turn it on 
When you play back 
messages or turn on the 
Answering System, the base 
unit and handset announce 
the wrong day and time.
• The date and time may be set incorrectly. Set 
the date and time again (p. 16).
Caller ID information is not 
displayed during message 
playback (p. 61).
• Caller ID information will not be displayed
— if a message is recorded by using [MEMO] 
— if a call is transferred to a mailbox and the 
caller leaves a message (p. 64).
FULL
TG5471.fm  Page 79  Monday, December 20, 2004  5:21 PM