Kenwood KMR-D372BT Owner's Manual
30
Symptom
Remedy
ANDROID
• Sound cannot
be heard during
playback.
playback.
• Sound output only
from the Android
device.
device.
• Reconnect the Android device.
• If in [HAND MODE], launch any media player
• If in [HAND MODE], launch any media player
application on the Android device and start
playback.
playback.
• If in [HAND MODE], relaunch the current media
player application or use another media player
application.
application.
• Restart the Android device.
• If this does not solve the problem, the connected
• If this does not solve the problem, the connected
Android device is unable to route the audio signal
to unit. ( 33)
to unit. ( 33)
Cannot playback at
[BROWSE MODE].
[BROWSE MODE].
• Make sure KENWOOD MUSIC PLAY APP is
installed on the Android device. ( 8)
• Reconnect the Android device and select the
appropriate control mode.
• If this does not solve the problem, the
connected Android device does not support
[BROWSE MODE]. ( 33)
[BROWSE MODE]. ( 33)
“NO DEVICE” or
“READING” keeps
flashing.
“READING” keeps
flashing.
• Switch off the developer options on the Android
device.
• Reconnect the Android device.
• If this does not solve the problem, the
• If this does not solve the problem, the
connected Android device does not support
[BROWSE MODE]. ( 33)
[BROWSE MODE]. ( 33)
Playback is intermittent
or sound skips.
or sound skips.
Turn off the power saving mode on the Android
device.
device.
“ANDROID ERROR”/
“NA DEVICE”
“NA DEVICE”
• Reconnect the Android device.
• Restart the Android device.
• Restart the Android device.
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
Symptom
Remedy
CD/USB/iPod
Correct characters are not
displayed (e.g. album
name).
displayed (e.g. album
name).
• This unit can only display uppercase letters, numbers, and a
limited number of symbols.
• Depending on the display language you have selected ( 5),
some characters may not be displayed correctly.
“NA FILE”
Make sure the disc contains supported audio files. ( 33)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem, consult your
nearest service center.
nearest service center.
“NO DEVICE”
Connect a USB device, and change the source to USB again.
“COPY PRO”
A copy-protected file is played.
“UNSUPPORTED DEVICE”
• Check whether the connected device is compatible with this unit
and ensure the file systems are in supported formats. ( 33)
• Reattach the device.
“UNRESPONSIVE DEVICE”
Make sure the device is not malfunction and reattach the device.
“USB HUB IS NOT
SUPPORTED”
SUPPORTED”
This unit cannot support a USB device connected via a USB hub.
• The source does not
change to “USB” when
you connect a USB device
while listening to another
source.
you connect a USB device
while listening to another
source.
• “USB ERROR” appears
The USB port is drawing more power than the design limit. Turn
the power off and unplug the USB device. Then, turn on the power
and reattach the USB device. If this does not solve the problem,
turn the power off and on (or reset the unit) before replacing with
another USB device.
the power off and unplug the USB device. Then, turn on the power
and reattach the USB device. If this does not solve the problem,
turn the power off and on (or reset the unit) before replacing with
another USB device.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
• Reset the iPod.
TROUBLESHOOTING
ENGLISH
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5/29/2017 8:52:17 AM