ONKYO PR-RZ5100 Owner's Manual

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Problems may be solved by simply turning the power on/

off or disconnecting/connecting the power cord, which 

is easier than working on the connection, setting and 

operating procedure. Try the simple measures on both the 

unit and the connected device. If the problem is that the 

video or audio is not output or the HDMI linked operation 

does not work, disconnecting/connecting the HDMI cable 

may solve it. When reconnecting, be careful not to wind 

the HDMI cable since if wound the HDMI cable may not 

fit well. After reconnecting, turn off and on the unit and the 

connected device.

•  This unit contains a microPC for signal processing 

and control functions. In very rare situations, severe 

interference, noise from an external source, or static 

electricity may cause it to lockup. In the unlikely event 

that this happens, unplug the power cord from the wall 

outlet, wait at least 2 minutes, and then plug it back in.

•  Our company is not responsible for reparations for 

damages (such as CD rental fees) due to unsuccessful 

recordings caused by the unit's malfunction. Before you 

record important data, make sure that the material will 

be recorded correctly.

■ Cannot turn on the unit

•  Make sure that the power cord is properly plugged into 

the wall outlet.

•  Unplug the power cord from the wall outlet, wait 2 

minutes or more, then plug it in again.

■ The unit turns off unexpectedly

•  The unit automatically switches to standby when the 

"Hardware" - "Power Management" - "Auto Standby" 

setting in the Setup menu functions.

•  (Models with built-in amplifiers only) If you play at high 

volumes or allow input of excessive bass, the protection 

circuits in the amplifier can be tripped which may 

suddenly turn the unit off. Try the following if this occurs.

–  Reduce the volume

–  Select under 100 Hz for each of the speakers in 

"Speaker" - "Equalizer Settings" in the Setup menu, 

and reduce the volume compared to the current 

setting.

–  In "Speaker" - "Crossover" in the Setup menu, set 

"Front" to the crossover frequency value other than 

"Full Band" or set "Front" to "Full Band" and set 

"Double Bass" to "On"

•  (Models with built-in amplifiers only) If the power turns 

off and indicators on the front panel continually blink, 

or the following error messages appear on the display, 

there may have been a malfunction with the amplifier or 

the protection circuit may have tripped.

–  If "CHECK SP WIRE" is displayed:

The wires in the speaker cables may have touch 

the rear panel or other wires. Twist the wires again 

properly and make sure they do not stick out of the 

speaker terminals when connecting.

–  If "FAN STOP" is displayed:

The internal cooling fan has malfunctioned. Unplug 

the power cord from the wall outlet immediately and 

contact the dealer or our company's support.

–  If "AMP OVERHEAT" is displayed:

The temperature inside the unit has exceeded the 

admissible value. Make sure the unit has plenty 

of space for ventilation around it, wait for the unit 

to cool down sufficiently, and then try turning it on 

again. 

–  If "AMP ERR" is displayed:

It is possible that the amplifier circuits in the unit 

have malfunctioned. Wait for at least a minute and 

then turn the unit on again.

If the same symptoms such as being unable to turn the 

unit on happen repeatedly, unplug the power cord from 

the wall outlet immediately and contact the dealer or our 

company's support.

WARNING: If smoke, smell or abnormal noise is produced 

by the unit, unplug the power cord from the wall outlet 

immediately and contact the dealer or our company's 

support.