Arlo Technologies Inc. 18200352 User Manual

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10. Troubleshooting
Check Arlo Go’s LTE Signal Strength
 
¾ To check your Arlo Go’s LTE signal strength:
1. Tap 
the 
Arlo icon 
 on your mobile device.
You can also enter 
arlo.netgear.com 
in the address bar of a browser.
The Devices page displays. 
2.  Find your Arlo Go camera.
3.  Tap or click Settings.
4.  Scroll down to the NETWORK section.
AT&T signal strength displays in this section.
5.  If your camera has 0, 1, or 2 bars of LTE signal strength, consider moving your 
Arlo Go camera to a location with better signal strength. 
If your camera normally has at least three bars of signal strength, bad weather 
or heavy LTE network usage might be weakening your camera’s LTE connection. 
Wait 30-60 minutes and check again to see if coverage improves. If coverage is 
consistently bad for two or more days, consider moving your Arlo Go camera to 
a location with better signal strength.
Check Arlo Go’s Battery Level
 
¾ To check your Arlo Go’s battery level:
1. Tap 
the 
Arlo icon 
 on your mobile device.
You can also enter 
arlo.netgear.com 
in the address bar of a browser.
The Devices page displays. 
2.  Find your Arlo Go camera. 
If the battery icon is yellow or red, recharge your Arlo Go camera’s battery or 
insert a fully charged battery.
If the battery icon is black, the battery level is not low enough to cause 
streaming problems.
DRAFT
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