Panasonic Corporation of North America 9TAWX-CT2020 User Manual

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Panasonic WX-CT2020 Order Taker Unit is designed for the use in Panasonic Wireless Communication System. Using with
WX-C1027A Headset (option), you can communicate by voice with other store personnel and the customer.

• Compatible center modules: WX-C1010, WX-C1011, and WX-CC2010 (Refer to "SW#8" on p. 7 "DIP Switch Setup".)
• Noise and interference reduction by use of UHF band
• Facilitated frequency setting by use of phase lock loop (PLL)
• A/B channel selection available for double drive-through (DDT) (Refer to "SW#2" on p. 7 "DIP Switch Setup".)
• Talk mode selectable between Talk Lock and Talk PTT (Refer to p. 9 "Optional Mode Setup".)
• Page mode selectable between Page Lock and Page PTT (Refer to p. 9 "Optional Mode Setup".)

• All setup procedures of this product should be performed by qualified service personnel or system installers.
• Use only Panasonic authorized batteries like the rechargeable Ni-MH 3.6 V.
• Follow the battery care and handling instructions.
• Read the instructions included with the battery charger.
• Charge the battery when the power indicator lights up in red and a beep is heard in the headset. Fully charge the battery.

Failure to do so may shorten the operating time.

CONTENTS ............................................................................................................................................... 3
INTRODUCTION ....................................................................................................................................... 3
FEATURES ................................................................................................................................................ 3
PRECAUTIONS ......................................................................................................................................... 3
NAMES & FUNCTIONS .............................................................................................................................. 4
BATTERY LOADING & REPLACEMENT  ................................................................................................... 6

● Opening the Switch Pocket ................................................................................................................ 6
● Channel Group Selection  ................................................................................................................... 7
● DIP Switch Setup ................................................................................................................................ 7
● Channel Interference Check  .............................................................................................................. 7
● Operation Mode Setup  ....................................................................................................................... 9

● Turning the Power On/Off ................................................................................................................... 11
● Communications with Customers (TALK) ........................................................................................... 11
● Communications with Other Store Personnel (PAGE) ........................................................................ 12

WHEN DISCONNECTING THE HEADSET PLUG ...................................................................................... 12
TROUBLESHOOTING ................................................................................................................................ 13
SPECIFICATIONS ...................................................................................................................................... 14
STANDARD ACCESSORIES  ..................................................................................................................... 14
OPTIONAL ACCESSORIES ....................................................................................................................... 14