Olympus Winter & Ibe GmbH ESG200 User Manual

Page of 110
78
Troubleshooting
12 Troubleshooting
 
• If the problem cannot be resolved by the described remedial actions, stop using the 
electrosurgical generator and contact Olympus.
 
• Be aware that repairs may only be performed by authorized service centers.
12.1 General problems
Check the following table to identify and correct failures. If the problem cannot be resolved 
by the described remedial actions, contact Olympus.
Problem
Cause
Remedy
The electrosurgical 
generator does not 
respond when pressing 
the power switch.
Improper connection of the cord set 
to the socket on the rear panel of the 
electrosurgical generator or to the 
grounded mains electricity socket.
Check the cord set and the grounded 
fixed socket-outlet for correct 
connection.
The grounded fixed socket-outlet has 
wrong or no output voltage.
Check the grounded fixed socket-
outlet or use an alternative grounded 
fixed socket-outlet.
The cord set is damaged.
Check the cord set for damages and, 
if necessary, replace the cord set.
Malfunction of the electrosurgical 
generator.
Do not use this electrosurgical 
generator.
Contact Olympus.
After switching on 
the electrosurgical 
generator the touch 
screen remains dark 
but sounds are audible.
Malfunction of the touch screen.
Do not use this electrosurgical 
generator.
Contact Olympus.
The touch screen 
cannot be controlled.
An object is in contact with the touch 
screen.
Remove the object.
Malfunction of the touch screen.
Do not use this electrosurgical 
generator.
Contact Olympus.
There is no sound 
coming from the 
electrosurgical 
generator during 
activation.
The volume for the output tone is set 
to an inaudible level, e.g. due to high 
environmental noise.
Increase the volume either on the 
screen [Select Menu] or use the 
volume control on the rear panel of 
the electrosurgical generator.
Malfunction of the electrosurgical 
generator.
Do not use this electrosurgical 
generator.
Contact Olympus.
The volume cannot be 
adjusted on the screen 
[Select Menu] or via 
the volume control 
on the rear panel of 
the electrosurgical 
generator.
The volume of error-related alarm 
tones is not adjustable.
No action required.
Malfunction of the electrosurgical 
generator.
Do not use this electrosurgical 
generator.
Contact Olympus.
DRAFT 
– 
2017-01-17