User ManualTable of ContentsAbout This Guide17Conventions17Documentation18Documentation Comments19Installing 3WXM21Hardware Requirements21Hardware Requirements for 3WXM Client21Hardware Requirements for 3WXM Monitoring Service22Software Requirements23Preparing for Installation23User Privileges23Serial Number and License Key24Installing 3WXM24Installation Log File26Upgrading 3WXM26Uninstalling 3WXM26Working with the 3WXM User Interface29Overview29Display Panels30Organizer Panel30Alerts Panel32Content Panel33Saving or Discarding Configuration Changes34Reviewing and Deploying Switch Configuration Changes34Task List Panel35Configuration Wizards35Properties Dialogs37Resizing a Display Panel37Menu Bar Options38Tool Bar Options39Copying, Pasting, and Deleting Objects42Copy and Paste in the Organizer Panel42Copy and Paste Replace in the Organizer Panel43Copy and Paste in the Content Panel43Enabling Keyboard Shortcut Mnemonics (Windows XP Only)44Getting Started47Starting 3WXM47Restricting Access to 3WXM50Creating an Administrator Account51Creating Provision or Monitor Accounts52Deleting 3WXM User Accounts52Disabling Access Control52Working with Network Plans53Creating a Network Plan54Managing Network Plans55Saving a Network Plan55Saving a Network Plan with a New Name56Opening a Network Plan56Importing a Network Plan57Closing a Network Plan58Deleting a Network Plan58Sharing a Network Plan59Defining a Mobility Domain60Roaming Behavior60Traffic Ports Used by a Mobility Domain62Creating a Mobility Domain62Creating a WX Switch63Creating a Third-Party AP63Changing the Country Code65Applying the Network’s RF Auto-Tuning Settings to the Network Plan65Uploading a WX Switch into the Network Plan66Converting Auto DAPs into Statically Configured APs67Creating a Network Domain67Planning the 3Com Mobility System69RF Planning Overview69Accessing the RF Planning Tools70Creating or Modifying a Site72Creating or Modifying Buildings in a Site74Creating or Modifying Floors77Importing or Drawing Floor Details78Importing a Drawing of a Floor78File Recommendations79Preparing a Drawing Before Importing It79Useful AutoCAD Operations and Naming-Conventions82Importing the Drawing83Cropping the Paper Space84Adjusting the Scale of a Drawing85Adjusting the Origin Point86To adjust the origin point86Working with Layers87Hiding Layers88Adding or removing a layer89Moving an object from one layer to another89Cleaning Up a Drawing89Drawing Floor Objects Manually93Specifying the RF Characteristics of a Floor94Recommendations94Converting Objects into RF Obstacles95To create RF obstacles for all objects in a layer95To create RF obstacles for an area in a drawing95To create RF obstacles for multiple selected objects in a drawing95To create RF obstacles by grouping objects96To use the Create RF Obstacle Dialog box96Drawing RF Obstacles97Importing RF Obstacle Data from a Site Survey98Site Survey Recommendations100Adding LOS Points100To import LOS points from a file100To move an LOS point106To temporarily remove an LOS point onto the Objects to Place tab106To delete an LOS point106Generating a Site Survey Order106Importing RF Measurements108Applying the RF Measurements to the Floor Plan110Defining Wireless Coverage Areas110Creating a Wiring Closet111Defining a Coverage Area113Shared Coverage Areas113Drawing a Coverage Area114Specifying the Wireless Technology for a Coverage Area116Specifying Coverage Area Properties117Specifying Floor Properties for the Coverage Area118Specifying Default Device Settings for the Coverage Area119Specifying Redundancy Computation for MAPs in the Coverage Area120Configuring Capacity Calculation for Data122Configuring Capacity Calculation for Voice123Specifying Mobility Domain, Radio Profile, and Wiring Closet Associations125Editing Coverage Areas125Placing Third-Party Access Points130Moving a Third-Party AP Icon to its Floor Location131Creating and Placing an Icon for a Third-Party Access Point131Placing Installed and Auto-Configured MAPs135Computing MAP Placement136Computing and Placing MAP Access Points for a Coverage Area136To specify design constraints137To compute and place MAPs140To review coverage area computation141Locking and Unlocking MAPs143Assigning MAP Channels144Computing Optimal Power147To compute optimal power147To resolve optimal power computation problems149Verifying the Wireless Network150Showing RF Coverage150Placing RF Measurement Points151To place an RF measurement point151Using RF Interactive Measurement Mode153Reading the RF Measurement Table153Generating RF Network Design Information155To generate a work order report155Configuring WX System Parameters157WX Switch Configuration Objects157Adding a WX Switch to the Network Plan161Creating a WX Switch as Part of RF Planning161Creating a WX Switch Using the Create Wireless Switch Wizard161Creating a New WX Switch Based on a Configured Switch in the Network Plan162Adding a Switch by Uploading its Configuration from the Network163Adding a Switch by Importing a Configuration File163Configuring Basic and Advanced Settings164Reviewing and Deploying Changes164Reviewing Changes164Deploying Changes165Using the Create Wireless Switch Wizard165Setting Up a Switch167Modifying Basic Switch Parameters170Changing the WX Software Version172Changing the WX Model172Changing Timezone Properties172Changing System Information173Converting Auto DAPs into Statically Configured DAPs174To convert an Auto DAP174Deleting Auto DAPs175To delete an Auto DAP175Launching a Telnet Management Session with the Switch175Launching a Web Management Session with the Switch176Viewing and Changing Port Settings176Viewing Port Settings176Changing Port Settings176Enabling Link Notifications177Configuring a Port for a Directly Connected AP178Configure a Port for Wired Authentication179Viewing and Changing Port Groups184Viewing Port Groups184Creating a Port Group185Changing a Port Group185Viewing and Changing Management Settings186Viewing Management Service Settings186Changing Management Service Settings186Configuring SNMP187Configuring an SNMP V1 or V2c Community String188Configuring a USM (SNMP V3) User189Configuring a Notification Profile191Configuring a Notification Target191Modifying a USM User, Notification Profile, or Notification Target195Configuring 3WXM Services as a Notification Target195Viewing and Setting Log and Trace Settings198Viewing Log Settings198Changing Log Settings198Creating an External Log Server200Creating a Trace Area200Viewing and Configuring IP Services Settings201Viewing IP Services Setting201Creating a Static Route202Create an IP Alias203Configuring DNS203Configuring NTP204Configuring ARP205Viewing and Configuring VLANs206Viewing VLANs207Creating a VLAN207Changing VLAN Membership209Changing VLAN Spanning Tree Settings210Changing STP Port Settings in a VLAN211Enabling STP Fast Convergence Features213Changing VLAN IGMP Settings214Configuring Static Multicast Ports215Restricting Layer 2 Traffic Among Clients in a VLAN217Restricting Layer 3 Traffic Among Clients in a VLAN218Changing a VLAN’s Tunnel Affinity218Configuring the MSS DHCP Server219Changing the Aging Time for FDB Entries220Viewing and Configuring ACLs220Viewing ACLs221Creating an ACL221To configure an ACL222Configuring Advanced ACL Settings226Adding a New ACE to a Configured ACL228Mapping an ACL228Deleting an ACL230Deleting an Individual ACE from an ACL230Viewing and Changing CoS Mappings231Viewing CoS Mappings231Changing a DSCP-to-CoS Mapping232Changing a CoS-to-DSCP Mapping232Setting a Range of DSCP Values to a Single CoS Value233Resetting CoS Mapping to their Default Values233Configuring Wireless Parameters235Viewing and Configuring Wireless Services235Wireless Service Parameters236Service Profiles236Access Rules238Viewing Wireless Services241Configuring an 802.1X Wireless Service242Configuring a Voice over Wireless Service244Configuring a Web-Portal (WebAAA) Service247Configuring an Open Access Service250Configuring a Custom Service252Modifying Service Profile Settings253Service Profile Tab253WPA, RSN Tab253Static WEP Tab254Authorization Attributes Tab254Broadcast Settings Tab254Radio Profile Selection Tab255Voice Configuration Tab255Client Timeout Tab256Rate Configuration Tab256SODA Tab258Viewing SSID Encryption Settings and Access Rules258Modifying SSID Encryption Settings and Access Rules260Modifying Encryption Settings260Modifying Access Rules262Viewing and Configuring Radio Profiles263Viewing Radio Profile Settings263Creating a Radio Profile264Moving Radios Back to the Default Radio Profile264Configuring Advanced Radio Profile Settings265Radio Profile Tab265802.11 Attributes Tab266Auto Tune Tab267Service Profile Selection Tab268Radio Selection Tab268Voice Configuration Tab269Viewing and Changing the Auto-DAP Profile269Viewing Auto-DAP Profile Settings269Changing Auto-DAP Profile Settings270Converting Auto DAPs into Statically Configured DAPs272Deleting Auto DAPs272Viewing and Configuring MAPs272Viewing the Configured MAPs273Creating a Distributed MAP273Configuring a Directly Connected MAP275Changing the MAP-WX Security Mode277Configuring Advanced MAP Settings277Viewing and Changing Radio Settings281Viewing Radio Settings281Changing Radio Settings281Viewing and Changing RF Detection Settings282Viewing RF Detection Settings282Adding an Entry to the Permitted Vendor OUI List282Adding an Entry to the Permitted SSID List283Adding an Entry to the Ignore List283Adding an Entry to the Rogue List284Adding an Entry to the Client Black List284Enabling Countermeasures284Enabling MAP Signatures285Configuring Authentication, Authorization, and Accounting Parameters287Creating and Managing Users in the Local User Database287Viewing Users and Groups in the Local Database288Creating a Named User289Creating a User Group and Assigning Users To It290Creating a MAC User291Creating a MAC User Group and Assigning Users To It292Authorization Attributes293Viewing and Configuring RADIUS Settings298Viewing RADIUS Settings, Servers, and Server Groups299Creating a RADIUS Server299Creating a RADIUS Server Group300Changing Default RADIUS Settings301Viewing and Configuring Global 802.1X Settings303Viewing Global 802.1X Settings303Changing Global 802.1X Settings303Viewing and Configuring 802.1X Network Access Rules306Viewing 802.1X Network Access Rules306Creating an 802.1X Network Access Rule306Viewing and Configuring MAC Network Access Rules310Viewing MAC Network Access Rules310Creating a MAC Network Access Rule310Viewing and Configuring WebAAA Network Access Rules313Viewing Web AAA Network Access Rules313Creating a Web AAA Network Access Rule314Viewing and Configuring Last-Resort Network Access Rules316Viewing Last-Resort Network Access Rules316Creating a Last-Resort Network Access Rule316Viewing and Configuring WX Administrator Access Rules318Viewing WX Administrator Access Rules318Creating an Access Rule for Console Access319Creating an Access Rule for Telnet or SSH Access320Viewing and Configuring AAA Support for Third-Party AP Users322Viewing Settings for Third-Party AP AAA Support322Creating a Proxy Access Rule322Configuring a RADIUS Proxy for a Client324Specifying the WX Port Connected to the Third-Party AP324Viewing and Changing Location Policy Rules325Viewing Location Policy Rules325Creating a Location Policy Rule326Viewing and Changing Mobility Profiles328Viewing Mobility Profiles328Creating a Mobility Profile328Configuring WX Switches Remotely331How Remote WX Configuration Works332Drop Ship (WXR100 Only)332Staged WX3343WXM Requirements335Staging a WX Switch for Configuration by 3WXM336Example 1: Deployment Site Has DHCP and Local DNS336Example 2: Deployment Site Has No DHCP and No DNS337Example 3: Deployment Site Has DNS But No DHCP338Example 4: Deployment Site Has DHCP But Local DNS Domain Differs From Corporate DNS Domain339Preconfiguring a Switch in 3WXM340Uploading a Partially Configured Switch and Completing its Configuration with 3WXM341Replacing a Switch and Reusing its Configuration342Requirements342How Switch Replacement Works343Enabling Replacement of Remote Switches343Replacing a Switch344Managing WX System Images and Configurations345WX File Management Options345Devices Tab346Task List Options347Toolbar Options350Synchronizing Local and Network Changes350Reviewing Switch Configuration Changes350Accepting Network Changes351Undoing Local or Network Changes351Deploying Switch Configuration Changes352Synchronizing When the Network and 3WXM Have Nonmatching Changes353Distributing System Images354Using the Image Repository354Distributing System Images355Rebooting WX Switches or MAP Access Points356Enabling or Disabling Management of a Switch by 3WXM357Viewing the Operation Log358Canceling a Scheduled Operation358Importing and Exporting Switch Configuration Files359Modifying Configuration Change Polling Options361Verifying Configuration Changes363Verification Tabs363Toolbar Options364Filtering the Message List364Resolving an Error or Warning364Disabling a Rule from the Message List365Changing Verification Options366Disabling and Reenabling Rules367Managing Certificates369Overview369Processing Certificates370To process a certificate370Managing Certificates371Reviewing Certificate Details371To review certificate details371Deleting Certificates371Distributing Certificates to WX Switches372Configuring and Applying Policies373How Changes Are Managed373Policies Created When You Migrate a 3.x Network Plan to 4.1373Viewing Policies374Creating a Policy374Configuring Feature Settings in a Policy375Applying Policy Changes to Switches375Using the Event Log377Displaying the Event Log377Toolbar Options377Refreshing Event Data378Reviewing Event Details378Filtering Event Messages378Using Predefined Event Filters378Filtering Events by Content379Filtering Events by Severity381Filtering Events by Facility381Creating and Saving Filters382Deleting Filters382Exporting Filtered Data382Generating Reports383Overview384Generating an Inventory Report385To generate an inventory report385Generating a Mobility Domain Configuration Report386Generating a WX Configuration Report387Generating a Client Summary Report388Generating a Client Details Report389Generating a Client Errors Report391Generating a Watch List Client Report392Generating a Network Usage Report393Generating an RF Summary Report394Generating a Radio Details Report395Generating a Rogue Details Report396Generating a Rogue Summary Report397Generating a Site Survey Order398Generating a Work Order399Monitoring the Network401Overview401Requirements for Monitoring402Accessing Monitored Data402To access monitored data402Using the Explore Window403Toolbar Options405Threshold Flags407Displaying Object Details410Displaying 802.11 Coverage410Taking RF Measurements412To take an RF measurement412Using the Status Summary View414Using the Client Monitor View415Toolbar Options415Refreshing Client Data416Displaying Client Activity Information416Data Displayed When a Mobility Domain or Site is Selected416Data Displayed When a Switch, MAP, or Radio is Selected419Displaying Client Session Information427Data Displayed When a Mobility Domain is Selected427Data Displayed When a WX Switch, MAP, or Radio is Selected428Displaying Session Details429Managing the Client Watch List434Adding a Client to the Watch List434Displaying the Client Watch List437Removing a Client from the Watch List439Displaying a Client’s Geographical Location439To display a client’s session439Terminating a Client’s Session441Using the RF Monitor View442Displaying RF Neighborhood Information443Displaying the SSID-to-BSSID Mapping444Displaying the Activity Log445Displaying RF Environment Statistics446Using the RF Trends View447Refreshing RF Trend Data449Accessing Realtime Performance Statistics449To access performance statistics from the network449Viewing Performance Data451Viewing Current Data452Viewing Historical Data453Viewing Data in Percentages454Exporting Performance Data455To export data to a file455Detecting and Combatting Rogue Devices457Overview457Rogue Detection Requirements458Mobility Domain Requirement459Rogue Detection Lists460Using the Rogue Detection Screen462Toolbar Options463Filtering the Rogue List464To filter the rogue list464Displaying Rogue Details465Current, Current Hour, Current Day, and History Tabs465Activity Log Tab466Listeners Tab466Clients Tab467Displaying a Rogue’s Geographical Location468To display the location of a rogue within a site468To display the location of a client associated with the rogue:468Ignoring Friendly Third-Party Devices470To add a device to the ignore list470Adding a Device to the Attack List471Converting a Rogue into a Third Party AP471To convert a rogue into a third-party AP471To display the list472To remove a third-party AP472Adding a Rogue’s Clients to the Black List473Configuring RF Detection Options from the Organizer Panel473Optimizing a Network Plan475Importing RF Measurements475Importing the Measurements475Applying the RF Measurements to the Floor Plan477Locating and Fixing Coverage Holes478Locating a Coverage Hole478Fixing a Coverage Hole480Computing and Placing New MAPs480Adding New MAPs that Are Already Installed to the Network Plan480Changing 3WXM Preferences481Overview481Resetting Preferences Values481Changing Network Synchronization Options482Changing User Interface Options482Changing Persistence Options483Changing Tools Options484Changing Certificate Management Options484Changing Options for RF Planning485Configuring the Typical Client’s Transmit Power485Changing Colors485To Change a Color486Defining a Color from the Palette486Defining a Color by Changing HSB Properties487Defining a Color by Changing RGB Properties488Changing 3WXM Logging Options488Changing 3WXM Services Preferences491Overview491Starting or Stopping the 3WXM Services493Connecting to 3WXM Services494To connect to 3WXM Services494Certificate Check495To complete the connection496Verifying that the 3WXM Client is Receiving Service Data496Changing Service Settings497Changing WX Connection Settings498Changing Monitoring Settings500To change monitoring settings501Accessing the 3WXM Services Log502Managing Network Plans503Backing Up a Plan503Changing Backup Settings504Restoring a Plan from a Backup504Copying a Plan Backup from One Server to Another504Deleting a Plan Backup505Obtaining Support for your Product507Register Your Product507Purchase Value-Added Services507Troubleshoot Online508Access Software Downloads508Telephone Technical Support and Repair508Contact Us509Index511Size: 3.92 MBPages: 516Language: EnglishOpen manual
