Cisco Cisco Prime Service Catalog 10.0 Guía De Instalación

Save changes and restart the IBM Cognos 8 Service.

CAM-CRP-1114 Unable to find the Certificate Authority self-signed certificate with alias ‘ca’ in the 
keystore ‘C:/Program Files/cognos/c8/configuration/signkeypair\jCAKeystore’.

CAM-CRP-1085 an error occurred while verifying that the security provider classes were loaded. 
Reason: java.lang.ClassNotFoundException: org.bouncycastle134.jce.provider.

The root cause for this issue is:

JAVA_HOME has been set in the system variable and pointing to the wrong JRE/JDK.

Delete JAVA_HOME from the system variables.

Reboot the system.

Rerun the reporting_setup.exe, from ( <cognos_installer_dir>).

CM-CFG-5063 a Content Manager Configuration error was detected while connecting to the 
ContentStore.

The root cause for this is:

The SID for the ContentStore database does not have a valid name or TNS is not registered with the 
SID name.

Ensure sure both the SID and Service have the same name for the ContentStore database and the SID has 
no underscore in it.

Register the TNS using the SID and not the SERVICE NAME.

Make sure that you can connect to the Oracle instance through “tnsping <SID>”. 

Open the command prompt window, go to (<cognos_temp_intaller>/cognos installer), and execute 
configure.cmd.

The root causes for this issue would be:

DEP (Data Execution Prevention) settings (Windows 2003 and Windows XP) which might be 
blocking the cognos executables.

JAVA_HOME has been set in the system variables and pointing to the wrong JRE/JDK.