IBM 51 Manuel D’Utilisation

IBM

Agent

receives

an

HTTP

Unauthorized

(401)

response

code

Agent

can

receive

an

Unauthorized

(401)

response

code

for

a

number

of

reasons,

such

as:

v

The

agent

did

not

provide

a

client

certificate

as

part

of

the

SSL

handshake,

which

can

be

caused

by

the

agent

connecting

in

on

the

wrong

port.

The

agent

must

connect

in

on

the

port

which

is

configured

for

SSL

client

authentication.

v

The

client

certificate

provided

as

part

of

the

SSL

handshake

revoked.

Known

report

limitations

The

following

are

known

limitations

for

the

reporting

capabilities

of

the

Tivoli

Intelligent

Orchestrator:

Running

any

report

with

too

many

objects

selected

fails

Running

any

report

with

too

many

objects

selected

generates

the

following

error:

COPJEE389E:

The

report

contains

too

many

objects.

Retry

with

fewer

selections.

Cause

Based

on

the

information

in

the

log

files,

this

error

is

triggered

by

the

following

DB2

Universal

Database

error:

DB2

error

-

SQL0101N

The

statement

is

too

long

or

too

complex.

Two

causes

have

been

identified:

v

The

application

heap

size

and

statement

heap

size

are

not

large

enough

to

process

the

request.

v

The

report

contains

too

many

selected

objects,

which

generates

an

SQL

statement

that

is

too

large

to

be

handled

in

one

single

report.

Solution

1.

Increase

the

Java

memory

to

prevent

your

computer

from

becoming

slow

or

unresponsive.

Increase

the

application

heap

size

and

the

statement

heap

size

incrementally

by

1024,

until

the

problem

is

alleviated.

To

complete

this

task:

a.

Open

a

DB2

Universal

Database

command

window

and

enter

the

following

commands

to

increase

the

application

heap

size

and

statement

heap

size:

db2

update

db

cfg

for

$DB2_DB_NAME

using

applheapsz

<size>

db2

update

db

cfg

for

$DB2_DB_NAME

using

stmtheap

<size>

where

$DB2_DB_NAME

is

the

name

of

the

DB2

database

that

you

want

to

modify.

2.

Instead

of

selecting

individual

objects,

try

grouping

objects

first,

and

then

select

the

object

groups.

For

example,

you

might

want

to

try

selecting

groups

of

systems

or

entire

application

tiers

or

resource

pools

rather

than

selecting

individual

systems.

Grouping

objects

will

reduce

the

number

of

selections,

making

the

report

more

manageable.

Chapter

7.

Common

problems

and

known

limitations

in

Tivoli

Intelligent

Orchestrator

77