The control panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the control panel touch screen displays a message informing you of the problem. In
many cases, the touch screen also displays an animated graphic showing the location of the problem,
such as the location of a paper jam.

Alerts

Alerts provide messages and instructions to help solve problems. Alerts can be viewed on:
•

The Status page in

CentreWare Internet Services.

•

All tabs in the print driver Properties window. For detailed status information, click More Status.

Online Support Assistant

The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help
to solve your printer problems. You can find solutions for problems with print quality, copy quality,
media jams, software installation, and much more.

To access the Online Support Assistant, go to