Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Note De Mise
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Call Contact Steps
Figure 2-49
Set Enterprise Call Info Customizer Window, Expanded Call Variables Tab
describes the properties of the Expanded Call Variables tab of the Set
Enterprise Call Info customizer window.
Table 2-35
Set Enterprise Call Info Properties,
Expanded Call Variables tab
Properties / Buttons
Description
Value (ECC variable)
An expression or variable from the drop-down list,
or an expression which will be the value to which
you set the enterprise ECC variable.
or an expression which will be the value to which
you set the enterprise ECC variable.
Name (ECC variable)
The name of the enterprise ECC variable you want
to set. A user defined ECC variable should begin
with "user."
to set. A user defined ECC variable should begin
with "user."
Array Index (ECC variable) If the enterprise ECC variable is of type array, the
index of the array.