Cisco Cisco WebEx Social for Mobile Mode D'Emploi

This section is organized as follows:

The Cisco Call Plug-in (Cisco Web Communicator) does not load in my Firefox browser.

In some circumstances the Cisco Call Plug-in may not load in Firefox. To resolve this problem:

Close all other open browsers.

Clear the Firefox cache and cookies.

Restart Firefox.

The plug-in should load successfully.

I cannot send any video using Firefox. I see an error message from the Cisco Security Agent.

The Cisco Security Agent may prevent Firefox from loading the Cisco call plug-in following an 
installation of Firefox or when the plug-in is downloaded or upgraded. It may also happen when the 
user is making or receiving a call. Perform the following steps to enable the plug-in. Note, that if 
you may not see the dialog box in Step 1, proceed to Step 2.

When you first install Firefox or when you first download or upgrade the plug-in you are 
presented with this dialog box. Click Yes and check the Don't Ask Me Again check-box.

When the first video call is attempted, the following dialog may appear.