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Wacom DTK-1300 Manuel D’Utilisation

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Contents
Index
51
Contents
51
Index
TROUBLESHOOTING 
If you are having trouble, Wacom recommends you do the following:
1. If the Wacom driver failed to load properly, first perform the recommended action in any error message 
that may appear on your screen. If that does not solve the problem, review the troubleshooting 
procedures in this chapter.
2. If the pen display does not function properly, refer to 
. Your problem may be described there and you can try the solution offered.
3. Check the Notes linked to the driver download screen on the CD for any updates.
4. Visit www.wacom.com and choose the Wacom website for your region where you can check the 
product FAQs (
5. If you are having a compatibility conflict between Cintiq and a new hardware or software product, see 
obtaining software updates
 for information on downloading an updated software driver. Wacom 
periodically updates the software driver to maintain compatibility with new products.
6. Try 
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact 
Wacom for Technical Support. See the 
 for information on where to obtain 
support for your region.