Boston Scientific Corporation CRM312005 Manuel D’Utilisation

22

If the PRM does not operate properly, check that electrical cords and 
cables are securely connected and that cords and cables are in good 
working order (i.e., free of visible defects). Table 2 indicates possible 
causes and corrective actions for PRM problems. For external printer 
problems, refer to the manual for the external printer.

Internal printer/
recorder does 
not function

No AC line voltage

Check that power cord is 
plugged securely into the rear 
panel of the PRM.

Change to a different electrical 
outlet.

Paper jam

Clear paper path of any 
obstruction.

No paper

Add paper.

Internal printer/
recorder: paper-
feed problems

Paper 
misaligned

Reload paper.

Paper-feed
obstruction 

Clear obstruction from around 
the paper supply.

Internal printer/
recorder: no 
print visible

Paper loaded upside 
down

Reload paper. (See “Loading 
the Paper” on page 16.)

Internal printer/
recorder: 
printing stops

Application did not 
handle print request

If the touchscreen is 
responsive, select the Utilities 
button. From the Utilities menu, 
select Quit. In the window that 
appears, select Cancel Printing 
and then select Close. Turn on 
the programmer and try 
printing any incomplete items 
again.

If the touchscreen is not 
responsive, turn off the 
programmer. Turn on the 
programmer and try printing 
any incomplete items again.

External printer 
does not 
function

No paper, paper jam, 
printer door open, toner 
cartridge not installed 
properly, printer power 
not On, printer not 
connected

Consult the manual for the 
external printer to determine 
the issue.