Manuels d'utilisation pour Avaya Bogen APS Custom

Table des matières

• Table of Contents

  3
• 1. Introduction

  7
  • 1.1 Product Description and Overview

    8
  • 1.1.1 APS Custom Components

    8
  • 1.1.2 Physical Description

    9
  • 1.1.3 Personal Computer Interface ( PCI )

    10
  • 1.2 System Requirements

    10
  • 1.2.1 Hardware

    10
  • 1.2.2 Software

    10
• 2. Installing the APS Custom

  11
  • 2.1 Understanding System Requirements

    11
  • 2.2 Increasing Transmitter Coverage

    12
  • 2.3 Mounting the System Components

    13
  • 2.4 Connecting the Unit

    14
  • 2.5 Connecting the Modem

    15
  • 2.6 Verifying Installation

    16
• 3. Programming the APS Custom

  17
  • 3.1 Installing the Personal Computer Interface

    17
  • 3.1.1 PCI Setup on Windows 95/98/NT System

    17
  • 3.2 Creating the Database

    18
  • 3.2.1 Defining Database Characteristics

    18
  • 3.2.2 Modifying System Data

    21
  • 3.2.2.1 Changing the Access Password

    21
  • 3.2.3 Setting PBX Parameters

    22
  • 3.2.3.1 Specifying PBX Feature Codes and Services

    23
  • 3.2.3.2 Specifying PBX Line Timing

    24
  • 3.2.3.3 Configuring Overhead Paging

    24
  • 3.2.3.4 Configuring Wide Area Paging

    25
  • 3.2.3.5 Configuring Local Wireless Paging

    25
  • 3.2.4 Assigning Port Extensions

    26
  • 3.2.5 Configuring Contact Closure Event Scripts

    26
  • 3.2.5.1 Adding an Overhead Page to a Contact Closure Script

    27
  • 3.2.5.2 Adding a Wireless Page to a Contact Closure Script

    28
  • 3.2.5.3 Copying an Existing Contact Closure Script

    28
  • 3.2.6 Configuring Contact Closures

    29
  • 3.2.7 Creating Alphanumeric Messages

    30
  • 3.3 Modifying an Existing Database

    30
  • 3.3.1 Selecting a Database

    30
  • 3.4 Creating User Records

    31
  • 3.4.1 Entering User Dat a

    31
  • 3.4.1.1 Setting/Modifying User Passwords

    31
  • 3.4.1.2 Defining the Available Paging Methods

    32
  • 3.4.1.3 Selecting the Default Paging Method

    32
  • 3.4.1.4 Activating the Play Overhead Announcements Option

    32
  • 3.4.1.5 Selecting the User May Disable Paging Option

    32
  • 3.4.1.6 Specifying Pager Attributes

    32
  • 3.4.2 Modifying User Data

    34
  • 3.4.3 Deleting User Data

    34
  • 3.5 Creating a Group

    35
  • 3.5.1 Adding Group Members

    36
  • 3.5.2 Removing Group Members

    36
  • 3.5.3 Sorting Group Members

    37
  • 3.6 Using Remote Access Options

    37
  • 3.6.1 Connecting to the Unit

    38
  • 3.6.2 Configuring PCI Direct Connect and Remote Access Setup

    38
  • 3.6.3 Sending the Database

    39
  • 3.6.4 Receiving the Database

    39
  • 3.6.5 Disconnecting from the Unit

    40
  • 3.6.6 Performing a Pager Site Survey to Select Best Transmitter Plac...

    40
  • 3.7 Printing the Database

    41
  • 3.8 Saving the Database

    41
• 4. Programming the PBX

  42
  • 4.1 Forwarding Service Port Extensions to a Hunt Group

    42
  • 4.1.1 Configuring Service Port Extensions for Backup

    42
  • 4.1.2 Configuring Service Port Extensions for Wide Area Paging or Overhead Paging

    42
  • 4.2 Using Park Orbits with the APS Cust om

    43
• 5. Using the APS Custom

  44
  • 5.1 Entering Programming Mode

    44
  • 5.1.1 Preparing the System

    44
  • 5 .1.1.1 Transferring Ports

    45
  • 5.2 Recording Names an d Prompts

    45
  • 5.2.1 Managing Name Recordings

    45
  • 5.2.1.1 Recording a User Name

    45
  • 5.2.1.2 Deleting a User Name

    46
  • 5.2.2 Administering Announcements

    46
  • 5.2.2.1 Recording an Announcement

    47
  • 5.2.2.2 Deleting an Ann ouncement

    49
  • 5.3 Playing an Announcement

    50
  • 5.4 Entering User-Controlled Paging Mode

    50
  • 5.5 Sending a Page

    51
  • 5.5.1 Paging an Individu al

    52
  • 5.5.1.1 Sending a Local Wireless Page

    52
  • 5.5.1.2 Sending an Overhead Page

    53
  • 5.5.1.3 Sending a Wide Area Page

    53
  • 5.5.2 Paging a Group

    54
  • 5.6 Transferring to Another Party (Operator/AA)

    54
  • 5.7 Transferring to Voice Mail

    54
• 6. Troubleshooting

  55
  • 6.1 Solving Installation Problem s

    55
  • 6.2 Contacting Lucent Technical Suppor t

    60
• A. Frequently Asked Questions

  61
• B. System Passwords

  63
• C. PBX Feature Requirements for APS Custom Features

  65
• D. WaveWare Paging Transmitter

  66
• E. ProComm Plus 32 Software Installation

  68
• F. APS Custom Forms

  69
  • User Information Survey

    69
  • Public Address Announcement Record Sheet

    70
  • Group Paging Records Sheet

    71
  • Alphanumeric Message Record Sheet

    72
• Index

  73