Cisco Cisco Unified MeetingPlace Web Conferencing Manuale Di Manutenzione
Chapter 11 Troubleshooting 253
Internet Options on your Web browser. Click the Custom
Level button and check Java permissions to make sure that
they are enabled.
Level button and check Java permissions to make sure that
they are enabled.
•
The Conference Gateway service on the web conference
server is down, and needs to be restarted on the Windows
server where MeetingPlace Web is installed.
server where MeetingPlace Web is installed.
If this doesn’t solve the problem, stop the MeetingPlace
Conferencing MCS service, which will stop the
MeetingPlace Conference GCC and MeetingPlace
Conferencing Gateway.
Conferencing MCS service, which will stop the
MeetingPlace Conference GCC and MeetingPlace
Conferencing Gateway.
Then, restart the MeetingPlace Conferencing Gateway
service, which will in turn start the MeetingPlace MCS and
GCC service. If this doesn’t resolve the problem, stop the
MeetingPlace Agent service and restart it.
service, which will in turn start the MeetingPlace MCS and
GCC service. If this doesn’t resolve the problem, stop the
MeetingPlace Agent service and restart it.
•
From the Meeting Room help menu, select Show Diagnostics
Log. A client information window displays a user’s
connection statistics.
connection statistics.
•
If you are using a dial-up connection, allow more time to
download the WebShare applet.
•
Empty the cache of the user’s Web browser.
OL-6033-01 Cisco MeetingPlace Web 3.0 System Manager's Guide