Cisco Cisco Unified MeetingPlace Web Conferencing Manuale Di Manutenzione
252
Chapter 11 Troubleshooting
Figure 11-3 NetMeeting 3.0 Security Settings
When MeetingPlace Web Users Can’t View Shared
Documents
Documents
If a MeetingPlace Web user cannot view a shared document, first
determine whether the user’s MeetingPlace Web is displaying a
blank gray screen, the Welcome page, or blank blue screen.
determine whether the user’s MeetingPlace Web is displaying a
blank gray screen, the Welcome page, or blank blue screen.
MeetingPlace Web Displays Gray Screen
If MeetingPlace Web displays a gray screen in the right-hand
WebShare pane, do the following:
WebShare pane, do the following:
•
Make sure the user’s Web browser is Java-enabled. To check,
•
Download the latest Java Virtual Machine for Internet
Explorer and ensure that Java is enabled on the user’s
machine. To check whether Java has been enabled, go to
machine. To check whether Java has been enabled, go to
Cisco MeetingPlace Web 3.0 System Manager's Guide OL-6033-01