Cisco Cisco Unified MeetingPlace SMTP E-Mail Gateway Manuale Di Manutenzione

This section explains how to troubleshoot problems that may occur after installing MeetingPlace E-Mail 
Gateway. The topics covered in this section include:

What to do First–provides information on the first things to check if you notice any notification 
problems

Resolving Attend Link Problems

Resolving Meeting Notification Problems

Resolving Notification Language Problems

Resolving Notification Time Zone Problems

Resolving Meeting Attachment Problems

If you experience any notification problems, perform the following checks to make sure the 
MeetingPlace E-Mail Gateway has not lost any of its connections. If you still experience the same 
problem after performing these checks, refer to the other troubleshooting topics in this section. 

Check 1–Verify that the MeetingPlace E-Mail Gateway is logging into the MeetingPlace server: 

Open the Windows NT Event Viewer, and double-click on the most recent MeetingPlace entries. If no 
login errors appear, the gateway is successfully connecting to the MeetingPlace server. If the 
MeetingPlace E-Mail Gateway is not logging into the MeetingPlace server, verify the hostname of the 
MeetingPlace server and check for host access through the network.

Open the Service Control Manager (Start | Settings | Control Panel | Services).

Make sure the following services are running: 

MeetingPlace SMTP Gateway

MeetingPlace Notification Gateway

MeetingPlace Gateway SIM