HP designjet l65500 Manuale Di Servizio
Remote Support
Safety
791
8 Remote Support
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Callme@HP Configuration .................................................................................. 792
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Installation................................................................................................. 792
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Troubleshooting the setup ............................................................................ 793
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Callme@HP Operation....................................................................................... 794
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How to launch a call from Customer Printer.................................................... 794
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How to access a call from the Customer ........................................................ 794
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How to receive a file from a customer............................................................ 795
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How to Video stream and make snapshots..................................................... 795
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How to initiate a Remote Connection ............................................................ 796
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How to terminate a call ............................................................................... 797
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How to look for an old service request .......................................................... 797