HP designjet l65500 Manuale

If all is in order (substrate loaded, all ink components installed and no file errors), there are still reasons
why a file you have sent from your computer may not start printing when expected:

●

You may have an electrical power problem. If there is no activity at all from the printer, and the front
panel does not respond, check that the power cables are connected correctly and that there is
power available at the source.

●

You may be experiencing unusual electromagnetic phenomena, such as strong electromagnetic
fields or severe electrical disturbances, which can cause the printer to behave strangely or even
stop working. In this case, turn off the printer, wait until the electromagnetic environment has
returned to normal, then turn it on again. If you still experience problems, please call your service
representative (see 

In some circumstances, the printer will deliberately print more slowly than usual to prevent the printheads
from overheating. There are several possible reasons why a printhead may start to overheat.

●

The room temperature is too high.

●

The printhead is suffering from blocked nozzles (see 

●

The printhead is faulty and should be replaced.

If the HP Internal Print Server cannot detect the printer, probably either the printer or the HP Internal
Print Server is wrongly configured.

Check the network configuration of the HP Internal Print Server computer (see the Installation
guide).

Connect the printer to a network that is known to be working correctly for other purposes.
Alternatively, connect the printer to the HP Internal Print Server only.

At the front panel, select the Setup icon 

, then Connectivity > Advanced > Restore factory

settings.

Turn the printer and the HP Internal Print Server off, then turn them on again.

Wait for the front panel to show an IP address.

Check the printer's network configuration from the HP Internal Print Server (see the Installation
guide).

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Chapter 9   Troubleshoot other issues

ENWW