HP digital sender 9200c Manuale Di Servizio

If the test succeeds, the problem has not been diagnosed. If the test fails, the problem might be a
network-firmware issue. Perform a standard Jetdirect-firmware-troubleshooting procedure, and
disable all of the unused network protocols and services.

If the digital sender fails when the embedded LAN is enabled and the network cable is unplugged,
disable the embedded LAN and upgrade the digital sender by installing the .RFU file.

When enabled, the embedded LAN supports the traditional methods of upgrading a Jetdirect device
(FTP, HTTP, Web Jetadmin). In addition, the .RFU is upgraded when the embedded LAN is enabled
or disabled.

Use the following procedure if the digital sender and the network configuration information are
correct, but the network digital sender connectivity is not working.

Make a note of the digital sender network-configuration information.

Select the Embedded Jetdirect Menu in the I/O submenu.

Select the Diagnostics menu, and select the Loopback Test.

In the Loopback Test menu, select Execute. This begins a continuous diagnostic that is only
stopped by using a power cycle. A failure is reported in an error message that appears on the
control panel. (If the test fails, a hardware problem exists. If the test succeeds, go to step 5.)

Turn off the digital sender.

Turn on the digital sender.

Reenter the network configuration information.

Select the Embedded Jetdirect Menu in the I/O submenu.

Select the Diagnostics menu, and select the Ping Test.

Specify the destination IP address (the default is 127.0.0.1).

Specify the packet size (64 to 2,048, with a default of 64).

Specify the count (0 to 100, with a default of 4).

Specify the timeout (1 to 100 seconds, with a default of 1).

Use different IP addresses to test the network connectivity. Results are obtained by

opening the Ping Results menu and selecting the individual menu items. 

The embedded Jetdirect and EIO cards can work together simultaneously. Or, if necessary as
part of troubleshooting, the embedded Jetdirect can be disabled and an EIO card can be
installed.

When you exchange the formatter as part of the troubleshooting process, make sure that you move
the compact flash card from the old formatter to the new formatter. Do not perform a cold reset when
the new formatter is installed with the previous compact flash card. By not using a cold reset, the
embedded LAN code can work to modify the network configuration and make it compatible with the
new formatter. When a new formatter is installed, the Ethernet MAC address changes because the

Solving network-connectivity problems 

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