Nortel Networks 1165E Manuale Utente

Using Default Login

If you normally use the same IP Phone, use the 

 to log in 

just one time at the beginning of a shift. The 

 uses your 

previous shift’s login to place you in the same ACD queues with the same 
supervisor.

or

3.

Choose one of the following:

— Press the 

 key. 

— Press  the 

 key to enter the 

ACD queue.

1.

Lift the handset.

2.

Press the 

 key.

3.

When “Enter Agent ID” appears on the 
screen, use the dialpad to enter your ID.

 

4.

Choose one of the following:

— If your queue requires a Supervisor 

ID, press the

key three times.

— If your queue does not require a 

Supervisor ID, press the 

key two 

times.

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