Nortel Networks 1165E Manuale Utente
Agent and supervisor features
26
Logging out
You can log out of the system completely or temporarily (Not Ready
state).
state).
To log out:
or
5.
To join the ACD queue, choose one of
the following:
the following:
— Press the
In-Calls
key.
— Press the
NotReady
key.
or
Choose one of the following:
— To log out completely, press the
MakeSetBusy
key.
— To log out temporarily, press the
NotReady
key.
Note: If you press the
MakeSetBusy
key while on an ACD call, you log out
automatically when the call finishes.
automatically when the call finishes.
2260
NotReady
MakeSetBusy
NotReady