ZyXEL p-334wh Guia Do Utilizador

P-334WH User’s Guide

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Chapter 22 Troubleshooting

Table 85   Troubleshooting the Password

Cannot access the 

ZyXEL Device. 

The password field is case sensitive. Make sure that you enter the correct 

password using the proper casing.

Use the Reset button to restore the factory default configuration file. This will 

restore all of the factory defaults including the password; see section 

 for 

details.

Table 86   Troubleshooting Telnet

Cannot access the 

ZyXEL Device from 

the LAN or WAN.

Refer to 

 for scenarios when remote management may 

not be possible. 

When NAT is enabled:
•

Use the ZyXEL Device's WAN IP address when configuring from the WAN. 

•

Use the ZyXEL Device's LAN IP address when configuring from the LAN.

In order to use the web configurator you need to allow:

• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).

Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer 

versions may vary.

You may have to disable pop-up blocking to log into your device. 

Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or 
allow pop-up blocking and create an exception for your device’s IP address.