Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

CAD Configuration Setup Utility

February 21, 2013

73

Recording and Statistics Database Configuration

Select the type of data store you wish to use, flat files or SQL Server. 

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If you select flat files, the rest of the window is disabled.

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If you select SQL Server database, enter the host name of the server that 
hosts the primary and optional secondary Recording & Statistics service.

For information on choosing a data store, see 

NOTE:  It is recommended that you use only the host name rather 
than an IP Address for this server.

NOTE:  If you select SQL Server database, you must have installed 
SQL Server 2005 (see 

"Configuring Microsoft SQL Server 2005 for 

Figure 14. 

Recording and Statistics Database Configuration

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