Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
74
February 21, 2013
). If you do not have SQL Server installed, you
must choose flat files.
NOTE: If you do not have SQL Server installed you must choose flat
files. You can switch to SQL Server at a later time. Install and
configure a SQL Server instance for CAD, then run the CAD
Configuration Setup utility and configuring it with this node. Then use
the Data Migration tool to move data into the new SQL Server
installation.
files. You can switch to SQL Server at a later time. Install and
configure a SQL Server instance for CAD, then run the CAD
Configuration Setup utility and configuring it with this node. Then use
the Data Migration tool to move data into the new SQL Server
installation.
NOTE: If you change the Login ID/Password on one side, the change
will replicate to the other side. However, you must also run the CAD
Configuration Setup utility on the other side and click Apply to save
this setting to ensure that the Windows Services user is updated
properly also.
will replicate to the other side. However, you must also run the CAD
Configuration Setup utility on the other side and click Apply to save
this setting to ensure that the Windows Services user is updated
properly also.
If you selected a SQL Server database, select the authentication type, SQL or NT, then
type the instance name, the database directory, and a user login ID/password. The
user must have read privileges for the Recording and Statistics database.
type the instance name, the database directory, and a user login ID/password. The
user must have read privileges for the Recording and Statistics database.
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The database directory is autofilled with the default path of the SQL Server
named instance, assuming that SQL Server is installed under C:\Program
Files and that the CAD named instance is the first such SQL instance installed
on the system. If you installed SQL Server to a different location, or the CAD
instance was not installed first, you must modify the path. The SQL instance
path can be obtained by viewing the properties of the CAD named instance in
SQL Server 2005 Management Studio.
named instance, assuming that SQL Server is installed under C:\Program
Files and that the CAD named instance is the first such SQL instance installed
on the system. If you installed SQL Server to a different location, or the CAD
instance was not installed first, you must modify the path. The SQL instance
path can be obtained by viewing the properties of the CAD named instance in
SQL Server 2005 Management Studio.
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If you select NT, the user must also have an account on the ICM Admin
Workstation computer. Use the format <domain>\<username> for the
login ID.
Workstation computer. Use the format <domain>\<username> for the
login ID.
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If you selected NT Authentication for the ICM Admin Workstation database in
the ICM Admin Workstation Database step, and select NT Authentication for
the Recording and Statistics database, then the username and password
entered on the ICM Admin Workstation Database step is automatically
brought forward and is read-only on this step.
the ICM Admin Workstation Database step, and select NT Authentication for
the Recording and Statistics database, then the username and password
entered on the ICM Admin Workstation Database step is automatically
brought forward and is read-only on this step.
NOTE: It is strongly recommended that you select NT authentication.
SQL authentication appears for troubleshooting purposes only.
SQL authentication appears for troubleshooting purposes only.
Select the connection type, TCP/IP or Named Pipes. If you select TCP/IP, type the port
number used to connect to the database.
number used to connect to the database.
NOTE: If you change these settings after initial setup, you must
restart each Recording and Statistics service and the Sync service to
ensure that the change is registered with them properly.
restart each Recording and Statistics service and the Sync service to
ensure that the change is registered with them properly.