Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

You can log out only from the Not Ready agent state.

1. Change to the Not Ready agent state.

2. Click Logout on the toolbar.

If your system is configured to require reason codes, the reason code menu 
appears. 

3. Choose the appropriate reason code and then click OK.

You are now logged out of the ACD. 

NOTE:  You can leave Agent Desktop open and log back in at any 
time by clicking the Login button. 

NOTE:  If you want to change the extension you use, you must restart 
Agent Desktop.

4. Click Close (the X in the upper right corner of the Agent Desktop window) to 

close the Agent Desktop window.