Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

CAD 7.1 allows your system administrator to update all instances of Agent Desktop 
automatically to a newer version of CAD 7.1. 

Every time you start Agent Desktop, it checks to see if there is an updated version 
available, or if there was a system configuration change that requires a Windows 
registry change. If there is, it automatically runs the update process. 

NOTE:  For automated updates to function correctly, Internet Explorer 
must be configured so that it checks for newer versions of stored 
pages. In Internet Explorer, choose Tools > Internet Options and 
select the General tab. In the Temporary Internet Files section, click 
Settings and ensure that the “Every visit to the page” option is 
selected.

When this happens, you will see a dialog box notifying you that your copy of Agent 
Desktop will be updated (see 

Figure 4, left

).

Click OK and then follow the instructions in the series of dialog boxes that follows.

When the update is finished, you will see a final dialog box telling you that your update 
is complete (see 

Figure 4, right

). After you click OK, restart Agent Desktop and log in 

as usual.