Cisco Cisco Agent Desktop 8.5 Guia De Resolução De Problemas

Configuration Files

March 2012

Configuration Files

Table 9

lists the configuration files used by CAD services and applications. For

instructions about how to modify one of these configuration files to enable debugging,
see

"Debugging Logs" on page 29

Table 9.

CAD configuration files

Application/Service

Configuration File

Agent Desktop

agent.cfg

Backup and Restore utility

CDBRTool.cfg

BIPPA service

IPPASvr.cfg

CAD Configuration Setup

PostInstall.cfg

CAD-BE

CadBE.properties

Chat service

FCCServer.cfg

Desktop Administrator

• Framework

• Enterprise Data Configuration

• Unified SCC Configuration

• Personnel Configuration

admin.cfg

• SplkView.cfg

• TSSPAdm.cfg

• IPCCAdm.cfg

• personnel.cfg

Desktop Monitoring Console

smc.cfg

Desktop Presence Administrator

WebAdmin.properties, WebAdminLib.cfg

Directory Services

slapd.cfg

Directory Services Replication

slurpd.cfg

Enterprise service

CTIStorageServer.cfg

IP Phone Agent client

IPPAClient.properties

LDAP Monitor service

LDAPMonSvr.cfg

Licensing Administrator

LicensingAdmin.cfg

LRM service

LRMServer.cfg

Recording & Playback service

RPServer.cfg

Recording and Statistics service

FCRasSvr.cfg

Supervisor Desktop

supervisor.cfg

Supervisor Record Viewer

supervisorlogviewer.cfg